This Shipping & Delivery Policy explains how orders are prepared, shipped, and delivered.

1. Order Preparation

Orders are prepared and dispatched shortly after payment confirmation. Order processing time is included within the delivery estimates outlined below.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

2. Domestic Shipping

Domestic orders are shipped from local distribution facilities.

• Estimated delivery time: no more than 5 business days from the date of shipment.

Delivery timelines are estimates and may be affected by carrier delays, weather conditions, or public holidays.

3. International Shipping

International orders are shipped using international logistics providers.

• Estimated delivery time: no more than 7 business days, excluding potential customs inspection or clearance delays.

International customers are responsible for all customs duties, import taxes, and related fees imposed by the destination country.

4. Customs and Regulatory Delays

Customs inspections and clearance procedures are outside of our control. Delays caused by customs authorities do not qualify for order cancellation, shipping refunds, or compensation.

5. Transfer of Delivery Responsibility

Once an order has been shipped and transferred to the carrier, responsibility for transportation and delivery rests solely with the carrier.

Tracking updates, delivery attempts, and final delivery confirmation are subject to the carrier’s policies.

6. Accuracy of Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Orders shipped to incorrect, incomplete, or invalid addresses provided by the customer are not eligible for refunds, replacements, or free reshipment.